General Terms and Conditions

This page sets out the terms and conditions that apply when you use Slimking. It explains the relationship between us and our users, the basic rules for account use, and how we handle promotions, payments and disputes. By registering or playing you accept these terms, together with any specific rules that apply to a promotion or product on the site.

Account responsibilities

You are responsible for keeping your account details accurate and up to date. Only one account per person is permitted and you must not share login details. You must keep your password and security details confidential and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraudulent activity, multiple accounts, or breaches of these terms. Any winnings arising from such breaches may be voided.

Eligibility requirements

Accounts are available only to users who meet the minimum legal age and other eligibility criteria for their jurisdiction. You must be at least 18 and legally permitted to gamble where you reside. We may refuse registration or restrict access from certain countries. Using a VPN or other location-masking tools to bypass restrictions is prohibited and may result in account closure and forfeiture of funds.

Acceptable platform use

Our services must be used lawfully and in good faith. You must not use automated tools, bots, collusion, card-counting systems in breach of game rules, or any other methods intended to manipulate outcomes or exploit technical vulnerabilities. Abusive behaviour towards staff or other players, spamming, and attempts to interfere with the platform are not permitted. Repeated breaches may lead to permanent suspension and loss of balances.

General bonus and promotion rules

Promotions are subject to specific terms shown where the promotion is offered. Bonus funds and free spins carry their own terms such as eligibility, wagering, game contribution and expiry. We will display the applicable promotion rules at the point of offer and these form part of the contract between you and us. Misuse of promotions, including bonus abuse, may result in the bonus being cancelled and related winnings withheld.

Deposits and withdrawals

We accept a range of payment methods and operate in GBP for UK users. Deposits are generally credited instantly but processing times depend on the chosen method. Withdrawals are subject to verification checks and may be delayed while documentation is reviewed. We may set minimum and maximum withdrawal limits and apply internal caps. Payment providers may charge fees that are outside our control.

Verification checks

Before processing withdrawals or large transactions we may require identity documents and proof of address. You must provide requested documents promptly. Failure to verify your identity may delay or prevent withdrawals.

Dispute resolution

If you have a complaint please contact our support team in the first instance. We aim to investigate and respond promptly and fairly. If a dispute cannot be resolved directly, parties may pursue further remedies under applicable law. Keeping records of transactions and communications will help speed resolution.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified via the site or email where appropriate. Continued use of the service after changes are posted will constitute acceptance of the updated terms. We recommend reviewing this page regularly.