Privacy and Data Policy
This Privacy Policy explains how Slimking collects, uses and protects the personal data we hold about you when you use our online casino services. We are committed to safeguarding your privacy and handling your information responsibly. The policy covers what we collect, why we use it, how we keep it safe and the choices available to you.
Types of data we collect
We collect a range of information to operate accounts, process payments and provide customer support. Broad categories include personal data, technical data and transactional data. We only collect information necessary for the services you request and to meet our legal and regulatory obligations.
Personal data
Personal data includes name, date of birth, address, email address and telephone number. It also covers identity documents and proof of address supplied for verification (KYC) and any communications you send to our support team. This information allows us to open and maintain your account and to protect it from unauthorised access.
Technical data
Technical data covers device details, IP address, browser type, operating system, screen resolution and performance diagnostics. We collect this data to ensure the site works correctly, to improve usability on mobile and desktop devices, and to help detect security issues.
Transactional data
Transactional data includes your deposit and withdrawal history, bet and play activity, game history and payment method information. We use this information for account management, fraud prevention, payment processing and to comply with anti-money laundering and responsible gambling requirements.
Use of information
We use your information to create and manage your account, process transactions, respond to enquiries, and meet regulatory checks. Technical and activity data help us monitor play patterns, provide safer gambling tools and resolve disputes. We may also use anonymised or aggregated data for analytics and service improvement.
Data protection practices
We protect data using industry-standard security measures including encryption in transit, secure servers and access controls. Only authorised staff and trusted third-party providers with appropriate safeguards may access personal data. We regularly review our security arrangements and update them as required.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions and measure site performance. Some cookies are essential for basic site functions, while others are used for analytics and personalisation. You can manage cookie preferences via your browser or our cookie settings panel.
User rights
You have rights over your personal data, including the right to access, correct or request deletion of your information where permitted by law. You may also object to or restrict certain processing activities and request a copy of your transactional data in a portable format.
Access, correction and deletion of data
To exercise your rights, contact our support team with proof of identity. We will respond within a reasonable time and will comply with requests unless we are required to retain data for legal, regulatory or legitimate business reasons. Certain records may be retained to meet anti-money laundering and tax obligations.
Information sharing and third parties
We share data with trusted service providers who perform functions on our behalf, such as payment processors, verification services and analytics providers. We may also disclose information to comply with legal obligations or to prevent fraud. Third parties are required to protect your data in line with this policy.
Privacy policy updates
We may update this policy to reflect changes in our services or legal requirements. Material changes will be communicated via our site or account notifications. Your continued use of our services after an update indicates acceptance of the revised policy.